Shipping policy

We ship orders throughout Australia from Victoria.

Processing Times
Orders are generally processed and dispatched within 1–2 business days. During busy periods or promotional events, dispatch may take slightly longer.

Shipping Rates
Shipping costs are calculated at checkout based on your order and delivery location. Where a free shipping promotion applies, this will be displayed at checkout.

Delivery Times
Delivery times vary depending on your location and the shipping service selected. Once your order has been dispatched, you will receive tracking information by email where tracking is available.

Delivery Delays
Once an order has been handed to the carrier, delivery times are outside our direct control. Delays may occasionally occur due to carrier networks, weather, public holidays or other circumstances.

Incorrect Addresses & Returned Parcels
Please ensure your delivery address is correct before completing your order. Additional postage charges may apply if an order needs to be resent because an incorrect or incomplete address was supplied.

Damaged or Missing Orders
If your order arrives damaged or you believe it has been lost in transit, please contact us as soon as possible at info@bajagoldsalt.com.au with your order number and relevant details so we can assist you.